Effective Date: 2nd May 2025
Last Updated: 2nd May 2025
Straits Art Co Pte Ltd (“Straits Art”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal data when you visit our website (the “Site”) or engage with our services. This Privacy and Security Policy outlines how we collect, use, disclose, and safeguard your information.
1. Scope
This Policy applies to:
- Visitors to our website,
- Customers purchasing products or services,
- Individuals who contact us via the Site or subscribe to our newsletters.
By accessing or using our website, you agree to the practices described in this Policy.
2. Information We Collect
We may collect the following categories of personal and non-personal information:
2.1 Personal Data
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (processed securely via third-party providers)
- User Account Login Credentials (if applicable)
- Order and Purchase History
- Any correspondence or feedback sent to us
2.2 Automatically Collected Data
- IP Address
- Browser Type
- Device Information
- Referring URLs
- Date and Time of Access
- Pages Viewed
Cookies and Tracking Technologies
3. Use of Information
We use your information to:
- Process and fulfil orders
- Communicate order updates and customer service responses
- Send newsletters or marketing (with consent)
- Improve our website’s performance and user experience
- Maintain internal records and data analytics
- Detect, prevent, or investigate fraud and security incidents
Comply with legal and regulatory obligations
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Third-party service providers (e.g., payment gateways, shipping services, IT support)
- Regulatory authorities if required by law or legal process
- Affiliated entities within our corporate group (if applicable)
- Marketing partners (only with your prior consent)
All third parties are contractually obligated to protect your information in compliance with applicable data protection laws.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You may manage your cookie preferences through your browser settings.
Types of cookies we use:
- Essential Cookies – for site functionality
- Analytical Cookies – for usage statistics
- Marketing Cookies – for targeted advertising (with consent)
6. Data Security
We implement appropriate technical and organizational measures to secure your personal data. These include:
- SSL encryption for all website traffic
- Secure access controls and authentication
- Regular malware scans and software updates
- Secure data storage via trusted third-party providers
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy or to comply with legal, regulatory, or internal policy requirements.
8. Your Rights
Under Singapore’s Personal Data Protection Act (PDPA) and, where applicable, other international data privacy laws, you have rights to:
- Access your personal data
- Correct inaccuracies
- Withdraw consent at any time
- Request deletion (subject to legal requirements)
- Opt out of marketing communications
You may exercise these rights by contacting us at info@straitsartco.com.sg.
9. International Transfers
If your personal data is transferred outside of Singapore, we will ensure that the receiving country provides a standard of protection comparable to that under the PDPA or implement safeguards such as contractual clauses.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy or security practices of such sites. We recommend reviewing their privacy policies separately.
11. Updates to This Policy
We may update this Policy periodically to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated effective date. Continued use of our Site indicates your acceptance of the changes.
12. Contact Us
For questions, requests, or concerns regarding your data or this Policy, please contact:
Straits Art Co Pte Ltd
420 North Bridge Road
#01-27 North Bridge Centre
Singapore 188727
Email: straitsartco@gmail.com
Phone: +6563381710